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Luxze

Luxze customer care

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Privacy policy

Your privacy matters to us. This policy explains what information we collect and how it is used.

Information we collect

We may collect contact, delivery, payment, and order information you provide when placing an order or contacting customer care. Payment details are processed securely by our payment providers and are not stored in full by Luxze.

How we use information

We use information to process orders, provide support, prevent fraud, improve our store, and send service updates. Marketing messages are only sent where permitted, and you may unsubscribe at any time.

Sharing and retention

We only share information with trusted providers where needed for payments, delivery, analytics, or legal compliance. We retain records only for as long as necessary for these purposes.

Your choices

You may request access, correction, or deletion of your personal information by emailing info.luxze@gmail.com. Some records may need to be retained to meet legal or accounting obligations.